Thank you for your interest in Kincaid Furniture. To provide Kincaid Furniture customers with the best possible service in the most efficient manner, we market our furniture through an extensive network of authorized furniture dealers. Those dealers are trained and equipped to provide service for any issues that may arise with your furniture. In the unlikely event that you have a service requirement after purchasing Kincaid Furniture, you should first contact the authorized dealer where the purchase was made. Otherwise, please locate an authorized dealer. Visit our dealer locator for find the dealer closest to you.
Please note: Due to the unique nature of furniture we believe that the best resource for questions and service is through your local, authorized Kincaid Furniture retailer. We encourage you to seek their assistance for product repair, service or replacement needs and we will work with them accordingly.
Please note that due to current staffing and supply-chain challenges, we are unable to provide service or support related to the following types of requests:
- Service, replacement parts, or detailed information on products that are no longer produced. This is due to changes in suppliers, supplier specifications, availability of certain materials, etc.
- We do not provide or estimate resale values or estimates of furniture costs of new or used furniture.
- Any inquiry that is not legible, suspicious, or viewed as a solicitation cannot be answered through this form.
Thank you for understanding.